Career Opportunities

Team Work

Contemporary Controls develops, manufactures and markets innovative networking and control products to the benefit of our automation customers worldwide. We are committed to delivering products and services that meet customer requirements and strive to exceed their expectations through our continuous improvement efforts.

We provide a competitive full-time benefit package that includes group health, dental, life, and disability insurance, vacation, paid holidays, and a 401(k) retirement plan.

Contemporary Controls is an Equal Opportunity Employer.

Open Position: Product Specialist, Bilingual (Spanish Required)

Location: Downers Grove, Illinois.

Job Type: Full-time.

To provide technical support of the company's products and services in both English and Spanish. To develop and assist CCSI's Latin America market base and assist customers in understanding and properly applying the company's products. To assist the company's technical staff in testing, evaluating and documenting the company's products. To develop training materials and conduct training programs to customers and staff. To travel in the field to assist customers in evaluating or commissioning company products. To assist the sales and marketing departments in technical discussions with customers regarding special requests. To perform other job-related duties as determined and assigned by management.

Essential Role Responsibilities (with or without accommodation):
  1. Provide first-level telephone and email technical support of the company's automation products to customers, partners, internal and subsidiary staff in either English or Spanish.
  2. Answer questions regarding the hardware and software operation of the company's building automation and networking products and their suitability in specific applications.
  3. Assist the technical staff in testing, evaluating and verifying that company products meet published specifications.
  4. Develop training programs, PowerPoint presentations, and conduct training sessions to customers, partners, internal and subsidiary staff.
  5. Create application notes, service bulletins and reports regarding company products.
  6. Travel to jobsites and assist customers and partners in the evaluation and commissioning of the company's products.
  7. Assist the sales and marketing departments with trade show participation, active display development and technical discussions with customers regarding special requests.
  8. Provide hands-on activity in wiring-up test fixtures, soldering components, using test equipment making connections to controllers on mechanical equipment.
  9. Enter inquiries and resolutions into the Technical Support Database.
Requirements:
  1. Two-year college degree or equivalent with emphasis on electronics or HVAC technology.
  2. Two years hands-on experience in troubleshooting electrical or mechanical equipment.
  3. Skilled in the use of common electronic instruments such as voltmeters and ammeters.
  4. PC literacy including knowledge of Windows OS, Microsoft Office and Ethernet networking.
  5. Niagara4 certification or willingness to obtain certification.

For the full job description and requirements, email jobinfo@ccontrols.com.