Payment and Shipping Policy

Accepted Methods of Payment

Contemporary Control Systems, Inc. accepts VISA, MasterCard and American Express credit card payments, as well as ACH Payments. To place an order using an ACH payment, contact customer service rather than using the online store:
Tel: +1 630 963 7070
Fax:+1 630 963 0109
sales@ccontrols.com

Payment Processing Fees

Contemporary Controls charges a 2% credit card processing fee per order with exception of orders placed online directly by the customer via the online store. A wire transfer fee of $20 applies per transaction. ACH payments do not incur any additional processing fees.

Sales Tax

Sales tax is collected in compliance with Illinois law.

Tax Exempt

If you are an Illinois customer with a tax-exempt order, contact customer service with your order and tax-exempt documentation:
Tel: +1 630 963 7070
Fax:+1 630 963 0109
sales@ccontrols.com

Shipment Processing Time

All orders are processed within 1-2 business days of receipt for in stock items. Orders are not processed or shipped on Saturday and Sunday.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

If an item is not in-stock, you will be notified by email once you place an order.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Ship Collect

If you wish to ship collect, contact customer service rather than using the online store:
Tel: +1 630 963 7070
Fax:+1 630 963 0109
sales@ccontrols.com